Our pre-built applications integrate smoothly with your existing ecommerce systems for a fast implementation

eShopWorld’s functionality is surfaced via APIs (web services) and applications. Your developers can use the APIs to access all eShopWorld’s features, for example to calculate international shipping rates and taxes, arrange international deliveries, access shipment tracking information, and authorize returns.

eShopWorld also provides a number of pre-built applications including:

• 
  International checkout
    multicurrency calculator
    language support
    payment gateway
    fraud detection
    delivery options
• 
  Retailer Service Console
   report centre
   order inquiry
   returns notification
   catalog management
• 
  Customer Order Manager
   order summary
   shipment tracking
   returns confirmation
   customer service contact

Our technology platforms

Our web APIs use WSDL 2.0 defining a set of functions required to:

• 
  Calculate
  Shipping & Tax
• 
  Arrange Delivery
   
• 
  Manage Returns
   
• 
  Manage the Catalog
   

Our current web services implementation is based on SOAP. We are also working on an implementation of the API using XML and JSON over HTTPS (HTTPS-POX / POJ), following RESTful principles.

To use the web service API (and eShopWorld applications) your product catalog must first be HS-rated to create an international catalog. This allows the API to determine the appropriate taxes for each product in you catalog. The HS code for each product is stored within the eShopWorld database.

Three basic steps for integration

There are three steps that you need to consider, which largely follow the order lifecycle.

• 
  Catalog Setup & Maintenance
• 
  Purchase & Order Confirmation
• 
  Customer Service & Returns

Using eShopWorld Applications will generally allow for faster implementation.