A holistic e-commerce solution that combines technical, logistics and consulting services.

eShopWorld is a unique offering that brings together technical solutions, including software and web applications, a logistics operation that guarantees delivery and returns management, plus a range of consultancy services.

Software & technical features

eShopWorld Web Services

• Shipment routing planner (choosing the best route for shipments based on value, destination, weight/volume, number of boxes)
• International cost calculators (transportation, insurance, international customs and local taxes)
• Payment gateways
• Shipping system
• Customs gateway interface (clearance and drawback)
• Shipment tracking manager
• Reverse logistics manager

eShopWorld web applications

• Retailer services console
  • Report centre
  • Order inquiry
  • Returns notification
  • Catalog manager
• Customer Order Manager
  • Order summary
  • Shipment tracking
  • Returns tracking
  • Customer service contact

Logistics

eShopWorld logistics solutions

• Delivery to 220 countries worldwide
• Returns processing with local address for all consumers
• Preauthorized and prepaid returns
• Customs and duty management including drawback on returns
• Forward stock locations for volume sales items
• Drop shipping supporting global sourcing
• Storage and bulk returns to retailer hubs, including certified destruction with duty drawback

Consulting services

• Marketing in overseas regions
• Supply chain design
• Website localization