Shoppers
╳
Shoppers
╳

In response to the COVID-19 pandemic, I am pleased to report that eShopWorld’s global operations continue to operate to a very high level and will continue to do so supported by our robust business continuity measures, which have been seamlessly implemented over recent weeks.

As an employer across multiple markets, our key priority is the safety of our people and our clients and accordingly we are following WHO and local market best practice procedures and guidelines across all our markets, with a view to keeping our people and yours safe and well.

Since March 25th 2020, we have implemented a ‘Work-from-Home’ policy for all employees across our international office network. This has been facilitated by our business continuity planning and flexible working practices, which allow full remote access to our platform and clients throughout. This measure will help support the global effort to contain the virus and will also assist our people in managing the disruptive impacts of risk mitigation measures in their daily lives.

We are also working across our partner supplier network to minimize any disruption to logistics services and are making supply chain adjustments on a regular basis as we respond to changing global circumstances.

Please be assured that we will continue to maintain our usual high level of service and to closely monitor WHO and country-specific announcements and to keep you updated as appropriate.

In the interim, I wish you, your colleagues and your families every good health in these unprecedented times.

Tommy Kelly

**Updated, 31st March 2020**

For more updates on COVID-19 visit our COVID-19 Resource Centre

In response to the COVID-19 pandemic, I am pleased to report that eShopWorld’s global operations continue to operate to a very high level and will continue to do so supported by our robust business continuity measures, which have been seamlessly implemented over recent weeks.

As an employer across multiple markets, our key priority is the safety of our people and our clients and accordingly we are following WHO and local market best practice procedures and guidelines across all our markets, with a view to keeping our people and yours safe and well.

Since March 25th 2020, we have implemented a ‘Work-from-Home’ policy for all employees across our international office network. This has been facilitated by our business continuity planning and flexible working practices, which allow full remote access to our platform and clients throughout. This measure will help support the global effort to contain the virus and will also assist our people in managing the disruptive impacts of risk mitigation measures in their daily lives.

We are also working across our partner supplier network to minimize any disruption to logistics services and are making supply chain adjustments on a regular basis as we respond to changing global circumstances.

Please be assured that we will continue to maintain our usual high level of service and to closely monitor WHO and country-specific announcements and to keep you updated as appropriate.

In the interim, I wish you, your colleagues and your families every good health in these unprecedented times.

Tommy Kelly

**Updated, 31st March 2020**

For more updates on COVID-19 visit our COVID-19 Resource Centre

eShopWorld team in Swords powers across the finish line in aid of CASA


* eShopWorld raises €2,000 for local charity

* Fun Run takes place as part of the company activities for Empowerment Month

24 June 2019: Swords-based eShopWorld, one of the world’s leading eCommerce companies held a Fun Run as part of its Empowerment Month to help raise funds for local charity, CASA. CASA provides respite and social outlets for people in the community with a disability.

At a presentation in eShopWorld’s global headquarters in Airside Business Park, Swords, staff presented the charity with a cheque for €2,000. Over 30 staff took on the challenge and gathered in the grounds of Malahide Castle to complete a 5k run or a 2.5km walk. The Fun Run raised over €650 which was supplemented by eShopWorld to a total of €2000.

Over the course of a month, eShopWorld staff took part in a number of events which formed part of the company’s ‘Empowerment Month’. Empowerment is one of the company’s five core values, and activities throughout the month encouraged staff to push their boundaries and take ownership of their own achievements in work and beyond. Other activities which took place as part of Empowerment Month included guest speakers, knowledge transfer sessions and self-coaching masterclasses.

In addition to being a key eShopWorld value, empowerment is a core mission for CASA as an organisation. The team in CASA works with members to develop friendships and empower themselves socially. ​With a network of over 22 branches nationwide, members enjoy music, dancing, bowling, cinema trips and shopping. The aim of these groups is to provide the opportunity for socialising, friendship and support.

Commenting, Tommy Kelly, CEO of eShopWorld said:

“eShopWorld is delighted to support the team in CASA to help empower people in our community. A powerful community spirit is essential in any environment, both at work and in the wider locality. Headquartered and operating globally from Swords, we are committed to ensuring we are firmly rooted in local community activities. Through sponsoring local charities, such as CASA, we hope to make a real difference where we live and work.”

eShopWorld provides in-country global eCommerce solutions to retailers, allowing global brands to localise their online store in up to 200 markets around the world. Founded in Swords in 2010 with a team of just 6 people, it now has offices in the US, Singapore and the Netherlands and employs over 280 staff in areas such as technology, product innovation, finance and operations.

For more information see: https://www.eshopworld.com/company/careers/

eShopWorld team in Swords powers across the finish line in aid of CASA


* eShopWorld raises €2,000 for local charity

* Fun Run takes place as part of the company activities for Empowerment Month

24 June 2019: Swords-based eShopWorld, one of the world’s leading eCommerce companies held a Fun Run as part of its Empowerment Month to help raise funds for local charity, CASA. CASA provides respite and social outlets for people in the community with a disability.

At a presentation in eShopWorld’s global headquarters in Airside Business Park, Swords, staff presented the charity with a cheque for €2,000. Over 30 staff took on the challenge and gathered in the grounds of Malahide Castle to complete a 5k run or a 2.5km walk. The Fun Run raised over €650 which was supplemented by eShopWorld to a total of €2000.

Over the course of a month, eShopWorld staff took part in a number of events which formed part of the company’s ‘Empowerment Month’. Empowerment is one of the company’s five core values, and activities throughout the month encouraged staff to push their boundaries and take ownership of their own achievements in work and beyond. Other activities which took place as part of Empowerment Month included guest speakers, knowledge transfer sessions and self-coaching masterclasses.

In addition to being a key eShopWorld value, empowerment is a core mission for CASA as an organisation. The team in CASA works with members to develop friendships and empower themselves socially. ​With a network of over 22 branches nationwide, members enjoy music, dancing, bowling, cinema trips and shopping. The aim of these groups is to provide the opportunity for socialising, friendship and support.

Commenting, Tommy Kelly, CEO of eShopWorld said:

“eShopWorld is delighted to support the team in CASA to help empower people in our community. A powerful community spirit is essential in any environment, both at work and in the wider locality. Headquartered and operating globally from Swords, we are committed to ensuring we are firmly rooted in local community activities. Through sponsoring local charities, such as CASA, we hope to make a real difference where we live and work.”

eShopWorld provides in-country global eCommerce solutions to retailers, allowing global brands to localise their online store in up to 200 markets around the world. Founded in Swords in 2010 with a team of just 6 people, it now has offices in the US, Singapore and the Netherlands and employs over 280 staff in areas such as technology, product innovation, finance and operations.

For more information see: https://www.eshopworld.com/company/careers/

eShopWorld Unveils Global E-Commerce Sales Trends From Thanksgiving Weekend

NEW YORK--(BUSINESS WIRE)--Black Friday global e-commerce sales growth outpaced Cyber Monday’s in major markets by more than 34% according to proprietary data by eShopWorld, one of the world’s leading cross-border commerce companies. The company also found that in these same markets, global e-commerce sales growth was higher on both Saturday and Sunday (November 24 and 25) than on either Black Friday or Cyber Monday.

“Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday.”

“The Black Friday–Cyber Monday shopping phenomenon has caught hold in markets well beyond the US and the extended weekend is now a key retail period in many regions across the globe,” said eShopWorld President U.S., Cynthia Hollen. “Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday.”

In the top markets where eShopWorld operates, the five countries generating the highest revenue over Black Friday through Cyber Monday included:

  1. The UK (where revenues were up 71% year over year)
  2. Canada (where revenues were up 23% year over year)
  3. Australia (with revenue growth of 114% year over year)
  4. Germany (where revenues were up 17% year over year)
  5. The Russian Federation (with revenues up 137% year over year)

eShopWorld’s other notable findings on markets where its retail partners operate include:

  • Australia saw a 152% increase in Black Friday global e-commerce sales versus the same day in 2017.
  • In the UK and Germany, year-over-year global e-commerce sales growth was higher on both Saturday and Sunday than on either Black Friday or Cyber Monday.
  • In the UK over the five-day weekend, year-over-year sales growth was strongest on Thanksgiving Day (at 82%) and lowest, although still extremely robust, on Cyber Monday (at 65%).
  • Germany saw a 32% year-over-year increase in global e-commerce sales on the Sunday preceding Cyber Monday, but only a 9% increase on Cyber Monday itself.
  • The Russian Federation generated massive year-over-year global e-commerce sales growth on both Black Friday (211%) and the Saturday following (299%).

eShopWorld provides in-country cross-border e-commerce solutions to global retailers selling across North America, Europe and Asia. The company’s technology platform allows global brands and retailers to localize their online offering in up to 200 markets around the world, making it easier for international shoppers to move seamlessly through the buyer journey and complete their purchases. The company works with some of the world’s most iconic lingerie, fashion and sportswear brands and manages the global e-commerce requirements of five of the top 10 apparel brands.

About eShopWorld

Established in 2010, eShopWorld’s core e-commerce solution connects premium brands with consumers in more than 200 countries. Headquartered in Ireland, eShopWorld has offices in Ireland, the US, Singapore and the Netherlands. The company is privately owned by Tommy Kelly and Asendia, an alliance between two equal partners, La Poste (France) and SwissPost (Switzerland).

Contacts

Berns Communications Group

Stacy Berns/Danielle Poggi

(212) 994-4660

mmcmullan@bcg-pr.com/dpoggi@bcg-pr.com

eShopWorld Unveils Global E-Commerce Sales Trends From Thanksgiving Weekend

NEW YORK--(BUSINESS WIRE)--Black Friday global e-commerce sales growth outpaced Cyber Monday’s in major markets by more than 34% according to proprietary data by eShopWorld, one of the world’s leading cross-border commerce companies. The company also found that in these same markets, global e-commerce sales growth was higher on both Saturday and Sunday (November 24 and 25) than on either Black Friday or Cyber Monday.

“Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday.”

“The Black Friday–Cyber Monday shopping phenomenon has caught hold in markets well beyond the US and the extended weekend is now a key retail period in many regions across the globe,” said eShopWorld President U.S., Cynthia Hollen. “Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday.”

In the top markets where eShopWorld operates, the five countries generating the highest revenue over Black Friday through Cyber Monday included:

  1. The UK (where revenues were up 71% year over year)
  2. Canada (where revenues were up 23% year over year)
  3. Australia (with revenue growth of 114% year over year)
  4. Germany (where revenues were up 17% year over year)
  5. The Russian Federation (with revenues up 137% year over year)

eShopWorld’s other notable findings on markets where its retail partners operate include:

  • Australia saw a 152% increase in Black Friday global e-commerce sales versus the same day in 2017.
  • In the UK and Germany, year-over-year global e-commerce sales growth was higher on both Saturday and Sunday than on either Black Friday or Cyber Monday.
  • In the UK over the five-day weekend, year-over-year sales growth was strongest on Thanksgiving Day (at 82%) and lowest, although still extremely robust, on Cyber Monday (at 65%).
  • Germany saw a 32% year-over-year increase in global e-commerce sales on the Sunday preceding Cyber Monday, but only a 9% increase on Cyber Monday itself.
  • The Russian Federation generated massive year-over-year global e-commerce sales growth on both Black Friday (211%) and the Saturday following (299%).

eShopWorld provides in-country cross-border e-commerce solutions to global retailers selling across North America, Europe and Asia. The company’s technology platform allows global brands and retailers to localize their online offering in up to 200 markets around the world, making it easier for international shoppers to move seamlessly through the buyer journey and complete their purchases. The company works with some of the world’s most iconic lingerie, fashion and sportswear brands and manages the global e-commerce requirements of five of the top 10 apparel brands.

About eShopWorld

Established in 2010, eShopWorld’s core e-commerce solution connects premium brands with consumers in more than 200 countries. Headquartered in Ireland, eShopWorld has offices in Ireland, the US, Singapore and the Netherlands. The company is privately owned by Tommy Kelly and Asendia, an alliance between two equal partners, La Poste (France) and SwissPost (Switzerland).

Contacts

Berns Communications Group

Stacy Berns/Danielle Poggi

(212) 994-4660

mmcmullan@bcg-pr.com/dpoggi@bcg-pr.com

International Retailers Are Thanksgiving Weekend's Biggest Winners

Online shoppers have proven that the Thanksgiving holiday period is no longer just a US event, but a worldwide phenomenon, as retailers report record breaking sales over the long weekend.

A big marketing push from global brands was behind the surge in international consumers this year, reports WWD, with non-US purchases up substantially from 2017 figures.

In the UK, over the five-day period, year-over-year sales growth was strongest on Thanksgiving Day at 82%, whereas in Canada and Australia, online revenues were up by 23% and 114% respectively.

“The Black Friday-Cyber Monday shopping phenomenon has caught hold in markets well beyond the U.S. and the extended weekend is now a key retail period in many regions across the globe,” said Cynthia Hollen, eShopWorld’s U.S. president. “Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday".

Read the full article here

International Retailers Are Thanksgiving Weekend's Biggest Winners

Online shoppers have proven that the Thanksgiving holiday period is no longer just a US event, but a worldwide phenomenon, as retailers report record breaking sales over the long weekend.

A big marketing push from global brands was behind the surge in international consumers this year, reports WWD, with non-US purchases up substantially from 2017 figures.

In the UK, over the five-day period, year-over-year sales growth was strongest on Thanksgiving Day at 82%, whereas in Canada and Australia, online revenues were up by 23% and 114% respectively.

“The Black Friday-Cyber Monday shopping phenomenon has caught hold in markets well beyond the U.S. and the extended weekend is now a key retail period in many regions across the globe,” said Cynthia Hollen, eShopWorld’s U.S. president. “Many of the regions that we work closely with saw record-breaking e-commerce sales growth over the long holiday shopping weekend this year, particularly on Black Friday".

Read the full article here

Senior Backend Developer

 

Role Description:

We are currently looking for a Senior API Developer to work in an Agile environment as part of a product team contributing to the ongoing evolution of eShopWorld’s suite of eCommerce products. This will mean working with Product Owners, Scrum Masters and QA Engineers in our development teams based in Dublin and Newry. We expect the developer to be comfortable working on their own and as part of a team.

We are looking for someone that will fit in with our culture of collaboration, communication and teamwork. Refactoring should not be an issue and is actively encouraged. Test driven development should be part of your daily development tasks.

As we are a .NET house you should have great experience in using the technologies that support the development of .NET applications: .NET, .Net Core, Web API, Cosmos DB.

Our solution runs on the Microsoft Azure cloud platform so any knowledge of working in this environment would be very beneficial.

You should want to do things better – we believe in continuous improvement of the development process – and you should have an opinion and contribute to improving. You should care about agile, continuous integration, continuous deployment, TDD, unit testing and integration testing.

 

Desired Experience:

  • 6+ years commercial experience
  • Excellent knowledge of C# you should be at the leading edge of your field
  • Cloud native architecture
  • Knowledge of development stack: WebApi, ASP.NET, .NET Core, Dependency Injection, Microservices, Restful architecture
  • Experience in the Azure stack beneficial: App Insights, Cosmos, Service Fabric, REDIS, etc.
  • Strong candidates that are interested in moving to the .NET stack will be considered
  • Domain Driven Design experience an advantage
  • Experienced in Test Driven Development working within an Agile SCRUM team.
  • Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems
  • Outstanding communication skills required – primarily the ability to communicate ideas

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Office Administrator and Event Manager (US)

 

Role Description:

eShopWorld is currently seeking an Office Administrator & Event Manager who will be responsible for office management, event management and assisting in departmental projects. This position requires impeccable organizational, project management and problem-solving skills, including the capacity to coordinate details, strong Outlook, Excel and Word skills, and the ability to engage in multiple tasks.

The ideal candidate has experience in being an integral part of a team that provides seamless office management. Your attention to detail, organizational and follow-up skills ensure your success. Your polished and professional demeanor and your "can do" attitude make you an integral part of any successful organization.

  • Act as a gatekeeper, appropriately handling inquiries
  • Schedule appointments with prospects for the outside sales
  • Manage conference room calendars
  • Monitor supplies for the entire office, including the outside area
  • Strategy and plan eShopWorld activity at industry conferences and events
  • Manage and execute all event logistics, including but not limited to site selection, shipping, ordering, travel, speakers, event agendas, collateral and branded materials, staff scheduling, and Food and Beverage (F&B)
  • Contract administration and travel coordination during major events
  • Manage online store orders, track inventory, mail product, and correspond with online support
  • Supervise messenger and delivery service
  • Assist with new employee administration / track employee time off calendar
  • Partner with Accounting to ensure appropriate in-budget spending practices and ad hoc expense management for events
  • Participate in ad hoc administrative projects for various departments
  • Liaise with internal support teams as well as outside vendors
  • Ensure office is operating at top functionality at all times, including office equipment and computer systems. Anticipates needs and can find solutions quickly
  • Ensures outdoor space is maintained at peak condition

 

Desired Experience:

  • Minimum 3-5 years in an assistant/coordinator/administrative role
  • Demonstrated organizational skills, attention to detail and follow-up skills
  • Exceptionally high standards of accountability, flexibility and a "can do " attitude
  • Ability to manage multiple events, deadlines, and demands while maintaining calm under pressure
  • Track record of creating demand, awareness, and attendance at events
  • Proficient in Microsoft Office with an emphasis on Excel
  • Highly developed collaboration skills
  • Effective communicator, capable of ensuring that your message is received and understood
  • Possesses desire to participate in events and vendor relations
  • Bachelor's degree from accredited college or university, or equivalent experience

 

Desired Skills:

  • Experience with Salesforce CRM an advantage

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Database Administrator

 

Role Description:

You are interested in working with web-scale applications and possess knowledge of modern technology concepts, best practices and patterns.

Your job will be working as part of technology team to improve our database support activities.

  • We use Microsoft technologies in our backend systems, so you should have experience in all aspects of maintaining, monitoring and improving SQL Server installations. Our primary environment is Azure
  • We expect you to contribute to architecture, design, and technical direction and to hold your own in a technical discussion
  • You should want to do things better – we believe in continuous improvement of the development process
  • You should have an opinion and contribute to improving
  • You should have a commitment to, and experience with, best practices in solutions development

 

Desired Skills:

  • You should have worked in a fast paced eCommerce business
  • Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems
  • You should have best practice experience of SQL Server configuration and maintenance
  • Experience of Always On SQL environments essential
  • Experience of SSAS
  • Experience of Azure SQL database technologies
  • Strong SQL scripting skills (Powershell a bonus)
  • Familiarity with other database technologies (Redis, NoSQL, Google Cloud etc) an advantage
  • Should be comfortable with backup, restore in an Always On environment
  • Should be comfortable with data warehousing and data lake processes and technologies
  • Strong experience of data base tuning, indexing and managing statistics

 

Qualifications:

  • BA / BS degree in a related field
  • 5+ years of industry related experience specifically in designing and delivering data warehouse solutions
  • Willing to forgo these requirements for exceptional candidates

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Lead Customer Relationship Manager

 

Role Description:

We are seeking a passionate and entrepreneurial Lead Customer Relationship Manager to lead the client relationship strategy. You will define and oversee multiple clients, leading and driving their growth strategies while ensuring that we are delivering to the client contract and meeting service level requirements. You will also focus on growing the client business consistent with internal business goals.

  • Establishing goals and objectives and defining strategic/tactical plans that ensure attainment of eShopWorld’s client relationship, satisfaction, and retention and revenue targets
  • Review and analyse reports of activity, customer surveys and business to evaluate performance of existing clients
  • Build and maintain relationships with decision makers in client companies to develop a deep understanding of client business objectives, challenges, opportunities and needs
  • Assess clients’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed decisions regarding eShopWorld product offerings
  • Manage evolving client expectations, needs and priorities, and collaborate with client, sales, technology and product teams to ensure effective integration with delivery capabilities and priorities
  • Enhancing existing client relationships and develop trust-based relationships with multiple levels within client's organisation
  • Participates in finals presentations, client meetings, requests for proposals and where needed
  • Understand each client's business including corporate strategy, business models, key operating statistics, high-level technical architectures, key partnerships, company organisational structure and decision-making constructs
  • Connect eShopWorld solutions with clients' strategic goals in order to build and execute on strategic account plans
  • Develop and drive the account strategy for clients in partnership with sales and other internal stakeholders
  • Manage and cultivate client relationships at all levels that strengthen and broaden eShopWorld's reach and coverage as measured by client satisfaction
  • In partnership with the client and internal functions, drive account improvement initiatives in the areas of growth, innovation, service, profitability and cost optimisation
  • Monitor and analyse client forecasts, trends and KPIs, communicating the relevant impact to internal stakeholders
  • Manage and oversee the activities of the assigned Client relationship team, which includes but is not limited to hiring and assigning employees; coaching, training and evaluating employees; coaching, counselling and managing performance
  • Ensure staff receives proper training on products, systems and services. This position may also make recommendations and/or take corrective action to manage performance as appropriate

 

Desired Experience:

  • Relevant business or professional qualification
  • Previous experience of working as a key account manager/client relationship manager
  • In-depth knowledge of the B2C eCommerce industry, preferably within an on-line retail environment
  • Strong business acumen and commercial skills, with demonstrated client contract management success
  • Experience of leading planning workshops with Clients to determine future roadmap schedules for a breadth of client solutions
  • Strong account management discipline, process and structure

 

Knowledge & Skills:

  • Excellent relationship building and influencing skills, with both external and internal stakeholders
  • Ability to perform financial and numerical analysis, with a strong knowledge of MS Office tools especially Excel and Word for reporting and documentation purposes
  • Ability to manage client expectations and set realistic goals with clients and internal service functions

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Product Portfolio Manager

 

Role Description:

We are currently looking for the Product Portfolio Manager to help us deliver on key business priorities by managing the end to end process of prioritisation, estimation and scheduling of new features, providing our stakeholders with regular updates, as well as clarity and more predictability to our commitments.

You will be working closely with Product, Technology, CRM and other Business teams ensuring the process runs smoothly and efficiently, reducing cycle times and facilitating resolution of blockers and dependencies in a timely manner.

The ideal candidate will have excellent communication and stakeholders’ management skills, will be structured and organised, have a good understanding of Agile delivery, attention to detail and will be focused on seeing change through.

  • Facilitates effective prioritisation of new feature requests and their transition through Inventory and Pipeline
  • Ensures up-front analysis of new features within the agreed SLAs and to the agreed quality
  • Works closely with Product Owners on scheduling the new feature requests into Backlog and getting an estimate for delivery
  • Works with Business stakeholders to ensure good quality input into the prioritisation process (Business Requirements Document) and analysis
  • Ensures timely communication of priorities (current, new or changed) and delivery updates to all stakeholders
  • Measures process KPIs, ensures SLAs are met, produces relevant reports
  • Reports on and facilitates resolution of blockers* and dependencies* in a timely manner (*anything that stops us or delays us from moving a feature from one stage of the process to another)
  • Maintains overview of capacity across Business Analysts team as well as overview of priorities for Scrum Teams, works with Product, Technology and Business stakeholders to obtain an estimate, plan and schedule the feature requests
  • Maintains the overall Product Portfolio view up to date in JIRA or similar tool, links feature requests of similar nature, checks new features against the Product Roadmap and maintains the view of retailer go-live dates
  • Works with Scrum Masters on inter-teams dependencies resolution (via Scrum of Scrums)
  • Measures effectiveness and efficiency of the process, continually reviewing and suggesting improvements, reducing waiting time
  • Owns and champions the process, is a go to person and a gate keeper
  • Works with Client Relationship Managers on Client Connected Features to identify and accelerate features for clients (early engagement and early understanding)

 

Success Criteria:

  • Satisfied stakeholders
  • Efficient and effective process
  • More predictable delivery and visibility of schedules
  • Excellent communication and regular updates
  • Effective and efficient blockers and dependencies resolution
  • Good understanding of the process by Product, Technology, PMO and Business
  • Reduced cycle time (and time to market) and achieved SLAs
  • Metrics in place and CI of the process

 

Desired Experience:

  • At least 5 years’ experience in a similar role in eCommerce/Supply Chain
  • Excellent communication skills – written and oral
  • Agile Scrum and Kanban delivery experience
  • Outstanding stakeholders’ management
  • Worked with JIRA/VSTS or similar
  • Knows how to handle difficult stakeholder and conflict situations
  • Can run a structured process
  • Knows how to measure delivery capacity
  • Project Management experience (good to have)
  • Can run effective meetings
  • Excel, Word, PowerPoint – proficient

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

DevOps Developer

 

Role Description:

We have a unique approach to DevOps, because most technical people on eShopWorld are either developers or have a developer background. We are a Cloud-only company with workloads running in both GCP and Microsoft Azure.

We automate almost all of our work and that automation code is either C#, Golang, PowerShell, Ansible, Terraform and Packer and Helm. We ensure that the eShopWorld platform is highly available and service level objectives are achieved.

  • Be a key part of a team building cloud platform tools and solutions for a leading Irish eCommerce company
  • Collaborate with the engineering teams to define strategy and technical platform roadmap
  • Partner with development teams to prepare and push of deliverables through lower environments into production
  • Evaluate new tools and technologies based on current and future feature requirements, performance, cost effectiveness, and reliability
  • Work closely with development teams to understand requirements and applies industry knowledge to recommend build/buy solutions
  • Review existing solutions with a fresh perspective to suggest improvements and optimisations
  • Mentor junior members of the team

 

Desired Experience:

  • Excellent knowledge of C# and scripting tools like Powershell
  • Knowledge of continuous integration, continuous deployment and continuous delivery tooling
  • You should be familiar with Cloud – Google Cloud Platform or Azure is a plus
  • Knowledge of PAAS based solutions such as Cosmos Db, Service Fabric etc. is a plus
  • Knowledge of Docker and Kubernetes an advantage
  • Knowledge of Windows and Linux
  • Knowledge of monitoring, dashboards and alerting systems (App insights, New Relic, Prometheus, Data dog, Pager Duty etc)

 

Desired Behaviours:

  • You should want to work in a fast-paced eCommerce business
  • Excellent operational organisation skills
  • Excellent debugging and problem-solving skills
  • High level of initiative and desire to get things done
  • Willingness to introduce change and challenge existing processes and procedures

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Front End Developer (Newry)

 

Role Description:

We are continuously improving our development process with Continuous Integration/Deployment, peer reviews, pull requests, stronger definitions of done, etc. therefore most of our teams are responsible either for a business area or for a group of applications that have a business common point.

We will be refactoring our current code base and building green field development, where we are componentising (micro-services) parts of the entire platform, and require a Front End Developer to help us in this process.

 

Key responsibilities:

  • Work on the platform components (packages) to deliver scale to the development teams
  • Responsible for building UIs that will leverage strongly defined APIs
  • Design and build out APIs that will be used by the platform team to achieve scale
  • Work with the architecture team to align with future direction and implement those changes in platform
  • Support the build of our continuous releases as NuGet packages that get consumed by all developers, and if the code quality is very high to even publish packages to the public NuGet gallery
  • Interface with stakeholders across all business groups to capture technical requirements & priorities. Scope the requirements, propose appropriate solutions/plans and help to establish associated tasks and projects necessary to drive those efforts
  • Strong software engineering skillset. Must have practical experience of SOLID principles, DI, IoC and software testing etc
  • Experience of delivering software to production, and can engineer design for production support
  • Demonstrated ability to self-teach/upskill

 

Required Experience:

  • Minimum 2+ years’ experience using Angular(version 4 or above)
  • Good knowledge of Restful concepts and practices and experience integrating with Restful service
  • Strong C# skills
  • Experience with some or all of the following: Typescript, RxJs, Jasmine, Karma and Protractor, Webpack, SASS
  • Knowledge and experience in Responsive Web Design, Web Progressive Enhancement/Graceful Degradation
  • Unit testing with Karma/protractor

 

Desired Experience:

  • Experience of building Restful services with .NET Web API
  • Knowledge of oAuth security flows
  • Test driven design
  • Knowledge and practical experience of implementing design patterns
  • Azure and .NET Core advantageous
  • Cloud native architecture and cloud technologies

 

Desired Behaviours:

  • You should want to work in a fast-paced eCommerce business and in a fast-paced cloud PaaS environment
  • Excellent operational organisation skills
  • Excellent debugging and problem solving skills
  • High level of initiative and desire to get things done
  • Willingness to introduce change and challenge existing processes and procedures

 

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

 

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Top