Careers

Senior Backend Developer

Role Description:

We are currently looking for a Senior API Developer to work in an Agile environment as part of a product team contributing to the ongoing evolution of eShopWorld’s suite of eCommerce products. This will mean working with Product Owners, Scrum Masters and QA Engineers in our development teams based in Dublin and Newry. We expect the developer to be comfortable working on their own and as part of a team.

We are looking for someone that will fit in with our culture of collaboration, communication and teamwork. Refactoring should not be an issue and is actively encouraged. Test driven development should be part of your daily development tasks.

As we are a .NET house you should have great experience in using the technologies that support the development of .NET applications: .NET, .Net Core, Web API, Cosmos DB.

Our solution runs on the Microsoft Azure cloud platform so any knowledge of working in this environment would be very beneficial.

You should want to do things better – we believe in continuous improvement of the development process – and you should have an opinion and contribute to improving. You should care about agile, continuous integration, continuous deployment, TDD, unit testing and integration testing.

Desired Experience:

6+ years commercial experience
Excellent knowledge of C# you should be at the leading edge of your field
Cloud native architecture
Knowledge of development stack: WebApi, ASP.NET, .NET Core, Dependency Injection, Microservices, Restful architecture
Experience in the Azure stack beneficial: App Insights, Cosmos, Service Fabric, REDIS, etc.
Strong candidates that are interested in moving to the .NET stack will be considered
Domain Driven Design experience an advantage
Experienced in Test Driven Development working within an Agile SCRUM team.
Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems
Outstanding communication skills required – primarily the ability to communicate ideas

A bit about us:

eShopWorld provides a global checkout for many of the world’s leading retail brands. We have seen phenomenal growth in the last 3 years as we have been selected by a number of large US-based online retailers to support their international expansion plans.

We are passionate about what we do here: we won 1st place in the 2017 Deloitte Ireland Technology Fast 50 for the third year in a row and were recently selected as Technology Ireland's Company of the Year at the 2017 Software Industry Awards, and Technology Exporter of the Year at the 2017 Export Industry Awards. It’s clear this really is the place to be!

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

By applying for this role you expressly consent to eShopWorld processing your personal information in accordance with our Candidate Privacy Notice which can be reviewed here: https://www.eshopworld.com/candidateprivacynotice/

Office Administrator and Event Manager (US)

Role Description:

eShopWorld is currently seeking an Office Administrator & Event Manager who will be responsible for office management, event management and assisting in departmental projects. This position requires impeccable organizational, project management and problem-solving skills, including the capacity to coordinate details, strong Outlook, Excel and Word skills, and the ability to engage in multiple tasks.

The ideal candidate has experience in being an integral part of a team that provides seamless office management. Your attention to detail, organizational and follow-up skills ensure your success. Your polished and professional demeanor and your "can do" attitude make you an integral part of any successful organization.

Act as a gatekeeper, appropriately handling inquiries
Schedule appointments with prospects for the outside sales
Manage conference room calendars
Monitor supplies for the entire office, including the outside area
Strategy and plan eShopWorld activity at industry conferences and events
Manage and execute all event logistics, including but not limited to site selection, shipping, ordering, travel, speakers, event agendas, collateral and branded materials, staff scheduling, and Food and Beverage (F&B)
Contract administration and travel coordination during major events
Manage online store orders, track inventory, mail product, and correspond with online support
Supervise messenger and delivery service
Assist with new employee administration / track employee time off calendar
Partner with Accounting to ensure appropriate in-budget spending practices and ad hoc expense management for events
Participate in ad hoc administrative projects for various departments
Liaise with internal support teams as well as outside vendors
Ensure office is operating at top functionality at all times, including office equipment and computer systems. Anticipates needs and can find solutions quickly
Ensures outdoor space is maintained at peak condition

Desired Experience:

Minimum 3-5 years in an assistant/coordinator/administrative role
Demonstrated organizational skills, attention to detail and follow-up skills
Exceptionally high standards of accountability, flexibility and a "can do " attitude
Ability to manage multiple events, deadlines, and demands while maintaining calm under pressure
Track record of creating demand, awareness, and attendance at events
Proficient in Microsoft Office with an emphasis on Excel
Highly developed collaboration skills
Effective communicator, capable of ensuring that your message is received and understood
Possesses desire to participate in events and vendor relations
Bachelor's degree from accredited college or university, or equivalent experience

Desired Skills:

Experience with Salesforce CRM an advantage

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Database Administrator

Role Description:

You are interested in working with web-scale applications and possess knowledge of modern technology concepts, best practices and patterns.

Your job will be working as part of technology team to improve our database support activities.

We use Microsoft technologies in our backend systems, so you should have experience in all aspects of maintaining, monitoring and improving SQL Server installations. Our primary environment is Azure
We expect you to contribute to architecture, design, and technical direction and to hold your own in a technical discussion
You should want to do things better – we believe in continuous improvement of the development process
You should have an opinion and contribute to improving
You should have a commitment to, and experience with, best practices in solutions development

Desired Skills:

You should have worked in a fast paced eCommerce business
Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems
You should have best practice experience of SQL Server configuration and maintenance
Experience of Always On SQL environments essential
Experience of SSAS
Experience of Azure SQL database technologies
Strong SQL scripting skills (Powershell a bonus)
Familiarity with other database technologies (Redis, NoSQL, Google Cloud etc) an advantage
Should be comfortable with backup, restore in an Always On environment
Should be comfortable with data warehousing and data lake processes and technologies
Strong experience of data base tuning, indexing and managing statistics

Qualifications:

BA / BS degree in a related field
5+ years of industry related experience specifically in designing and delivering data warehouse solutions
Willing to forgo these requirements for exceptional candidates

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Lead Customer Relationship Manager

Role Description:

We are seeking a passionate and entrepreneurial Lead Customer Relationship Manager to lead the client relationship strategy. You will define and oversee multiple clients, leading and driving their growth strategies while ensuring that we are delivering to the client contract and meeting service level requirements. You will also focus on growing the client business consistent with internal business goals.

Establishing goals and objectives and defining strategic/tactical plans that ensure attainment of eShopWorld’s client relationship, satisfaction, and retention and revenue targets
Review and analyse reports of activity, customer surveys and business to evaluate performance of existing clients
Build and maintain relationships with decision makers in client companies to develop a deep understanding of client business objectives, challenges, opportunities and needs
Assess clients’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed decisions regarding eShopWorld product offerings
Manage evolving client expectations, needs and priorities, and collaborate with client, sales, technology and product teams to ensure effective integration with delivery capabilities and priorities
Enhancing existing client relationships and develop trust-based relationships with multiple levels within client's organisation
Participates in finals presentations, client meetings, requests for proposals and where needed
Understand each client's business including corporate strategy, business models, key operating statistics, high-level technical architectures, key partnerships, company organisational structure and decision-making constructs
Connect eShopWorld solutions with clients' strategic goals in order to build and execute on strategic account plans
Develop and drive the account strategy for clients in partnership with sales and other internal stakeholders
Manage and cultivate client relationships at all levels that strengthen and broaden eShopWorld's reach and coverage as measured by client satisfaction
In partnership with the client and internal functions, drive account improvement initiatives in the areas of growth, innovation, service, profitability and cost optimisation
Monitor and analyse client forecasts, trends and KPIs, communicating the relevant impact to internal stakeholders
Manage and oversee the activities of the assigned Client relationship team, which includes but is not limited to hiring and assigning employees; coaching, training and evaluating employees; coaching, counselling and managing performance
Ensure staff receives proper training on products, systems and services. This position may also make recommendations and/or take corrective action to manage performance as appropriate

Desired Experience:

Relevant business or professional qualification
Previous experience of working as a key account manager/client relationship manager
In-depth knowledge of the B2C eCommerce industry, preferably within an on-line retail environment
Strong business acumen and commercial skills, with demonstrated client contract management success
Experience of leading planning workshops with Clients to determine future roadmap schedules for a breadth of client solutions
Strong account management discipline, process and structure

Knowledge & Skills:

Excellent relationship building and influencing skills, with both external and internal stakeholders
Ability to perform financial and numerical analysis, with a strong knowledge of MS Office tools especially Excel and Word for reporting and documentation purposes
Ability to manage client expectations and set realistic goals with clients and internal service functions

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Product Portfolio Manager

Role Description:

We are currently looking for the Product Portfolio Manager to help us deliver on key business priorities by managing the end to end process of prioritisation, estimation and scheduling of new features, providing our stakeholders with regular updates, as well as clarity and more predictability to our commitments.

You will be working closely with Product, Technology, CRM and other Business teams ensuring the process runs smoothly and efficiently, reducing cycle times and facilitating resolution of blockers and dependencies in a timely manner.

The ideal candidate will have excellent communication and stakeholders’ management skills, will be structured and organised, have a good understanding of Agile delivery, attention to detail and will be focused on seeing change through.

Facilitates effective prioritisation of new feature requests and their transition through Inventory and Pipeline
Ensures up-front analysis of new features within the agreed SLAs and to the agreed quality
Works closely with Product Owners on scheduling the new feature requests into Backlog and getting an estimate for delivery
Works with Business stakeholders to ensure good quality input into the prioritisation process (Business Requirements Document) and analysis
Ensures timely communication of priorities (current, new or changed) and delivery updates to all stakeholders
Measures process KPIs, ensures SLAs are met, produces relevant reports
Reports on and facilitates resolution of blockers* and dependencies* in a timely manner (*anything that stops us or delays us from moving a feature from one stage of the process to another)
Maintains overview of capacity across Business Analysts team as well as overview of priorities for Scrum Teams, works with Product, Technology and Business stakeholders to obtain an estimate, plan and schedule the feature requests
Maintains the overall Product Portfolio view up to date in JIRA or similar tool, links feature requests of similar nature, checks new features against the Product Roadmap and maintains the view of retailer go-live dates
Works with Scrum Masters on inter-teams dependencies resolution (via Scrum of Scrums)
Measures effectiveness and efficiency of the process, continually reviewing and suggesting improvements, reducing waiting time
Owns and champions the process, is a go to person and a gate keeper
Works with Client Relationship Managers on Client Connected Features to identify and accelerate features for clients (early engagement and early understanding)

Success Criteria:

Satisfied stakeholders
Efficient and effective process
More predictable delivery and visibility of schedules
Excellent communication and regular updates
Effective and efficient blockers and dependencies resolution
Good understanding of the process by Product, Technology, PMO and Business
Reduced cycle time (and time to market) and achieved SLAs
Metrics in place and CI of the process

Desired Experience:

At least 5 years’ experience in a similar role in eCommerce/Supply Chain
Excellent communication skills – written and oral
Agile Scrum and Kanban delivery experience
Outstanding stakeholders’ management
Worked with JIRA/VSTS or similar
Knows how to handle difficult stakeholder and conflict situations
Can run a structured process
Knows how to measure delivery capacity
Project Management experience (good to have)
Can run effective meetings
Excel, Word, PowerPoint – proficient

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

DevOps Developer

Role Description:

We have a unique approach to DevOps, because most technical people on eShopWorld are either developers or have a developer background. We are a Cloud-only company with workloads running in both GCP and Microsoft Azure.

We automate almost all of our work and that automation code is either C#, Golang, PowerShell, Ansible, Terraform and Packer and Helm. We ensure that the eShopWorld platform is highly available and service level objectives are achieved.

Be a key part of a team building cloud platform tools and solutions for a leading Irish eCommerce company
Collaborate with the engineering teams to define strategy and technical platform roadmap
Partner with development teams to prepare and push of deliverables through lower environments into production
Evaluate new tools and technologies based on current and future feature requirements, performance, cost effectiveness, and reliability
Work closely with development teams to understand requirements and applies industry knowledge to recommend build/buy solutions
Review existing solutions with a fresh perspective to suggest improvements and optimisations
Mentor junior members of the team

Desired Experience:

Excellent knowledge of C# and scripting tools like Powershell
Knowledge of continuous integration, continuous deployment and continuous delivery tooling
You should be familiar with Cloud – Google Cloud Platform or Azure is a plus
Knowledge of PAAS based solutions such as Cosmos Db, Service Fabric etc. is a plus
Knowledge of Docker and Kubernetes an advantage
Knowledge of Windows and Linux
Knowledge of monitoring, dashboards and alerting systems (App insights, New Relic, Prometheus, Data dog, Pager Duty etc)

Desired Behaviours:

You should want to work in a fast-paced eCommerce business
Excellent operational organisation skills
Excellent debugging and problem-solving skills
High level of initiative and desire to get things done
Willingness to introduce change and challenge existing processes and procedures

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Front End Developer (Newry)

Role Description:

We are continuously improving our development process with Continuous Integration/Deployment, peer reviews, pull requests, stronger definitions of done, etc. therefore most of our teams are responsible either for a business area or for a group of applications that have a business common point.

We will be refactoring our current code base and building green field development, where we are componentising (micro-services) parts of the entire platform, and require a Front End Developer to help us in this process.

Key responsibilities:

Work on the platform components (packages) to deliver scale to the development teams
Responsible for building UIs that will leverage strongly defined APIs
Design and build out APIs that will be used by the platform team to achieve scale
Work with the architecture team to align with future direction and implement those changes in platform
Support the build of our continuous releases as NuGet packages that get consumed by all developers, and if the code quality is very high to even publish packages to the public NuGet gallery
Interface with stakeholders across all business groups to capture technical requirements & priorities. Scope the requirements, propose appropriate solutions/plans and help to establish associated tasks and projects necessary to drive those efforts
Strong software engineering skillset. Must have practical experience of SOLID principles, DI, IoC and software testing etc
Experience of delivering software to production, and can engineer design for production support
Demonstrated ability to self-teach/upskill

Required Experience:

Minimum 2+ years’ experience using Angular(version 4 or above)
Good knowledge of Restful concepts and practices and experience integrating with Restful service
Strong C# skills
Experience with some or all of the following: Typescript, RxJs, Jasmine, Karma and Protractor, Webpack, SASS
Knowledge and experience in Responsive Web Design, Web Progressive Enhancement/Graceful Degradation
Unit testing with Karma/protractor

Desired Experience:

Experience of building Restful services with .NET Web API
Knowledge of oAuth security flows
Test driven design
Knowledge and practical experience of implementing design patterns
Azure and .NET Core advantageous
Cloud native architecture and cloud technologies

Desired Behaviours:

You should want to work in a fast-paced eCommerce business and in a fast-paced cloud PaaS environment
Excellent operational organisation skills
Excellent debugging and problem solving skills
High level of initiative and desire to get things done
Willingness to introduce change and challenge existing processes and procedures

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Head of CRM (US)

Role Description:

We are seeking a passionate and entrepreneurial Head of CRM to lead the US client relationship strategy. You will define and oversee multiple clients, leading and driving their growth strategies while ensuring that we are delivering to the client contract and meeting service level requirements. You will also focus on growing the client business consistent with internal business goals.

Establishing goals and objectives and defining strategic/tactical plans that ensure attainment of eShopWorld's client relationship, satisfaction, and retention and revenue targets
Review and analyse reports of activity, customer surveys and business to evaluate performance of existing clients
Build and maintain relationships with decision makers in client companies to develop a deep understanding of client business objectives, challenges, opportunities and needs
Assess clients’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed decisions regarding eShopWorld product offerings
Manage evolving client expectations, needs and priorities, and collaborate with client, sales, technology and product teams to ensure effective integration with delivery capabilities and priorities
Enhancing existing client relationships and develop trust-based relationships with multiple levels within client organization
Participates in finals presentations, client meetings, requests for proposals and where needed
Understand each client's business including corporate strategy, business models, key operating statistics, high-level technical architectures, key partnerships, company organizational structure and decision-making constructs
Connect eShopWorld solutions with clients' strategic goals in order to build and execute on strategic account plans
Develop and drive the account strategy for clients in partnership with sales and other internal stakeholders
Manage and cultivate client relationships at all levels that strengthen and broaden eShopWorld's reach and coverage as measured by client satisfaction
In partnership with the client and internal functions, drive account improvement initiatives in the areas of growth, innovation, service, profitability and cost optimization
Monitor and analyse client forecasts, trends and KPIs, communicating the relevant impact to internal stakeholders
Manage and oversee the activities of the assigned Client relationship team, which includes but is not limited to hiring and assigning employees; coaching, training and evaluating employees; coaching, counselling and managing performance
Ensure staff receives proper training on products, systems and services. This position may also make recommendations and/or take corrective action to manage performance as appropriate

Desired Experience:

Relevant business or professional qualification
Previous experience of working as a key account manager/client relationship manager
In-depth knowledge of the B2C eCommerce industry, preferably within an on-line retail environment
Strong business acumen and commercial skills, with demonstrated client contract management success
Experience of leading planning workshops with Clients to determine future roadmap schedules for a breadth of client solutions
Strong account management discipline, process and structure

Knowledge & Skills:

Excellent relationship building and influencing skills, with both external and internal stakeholders
Ability to perform financial and numerical analysis, with a strong knowledge of MS Office tools especially Excel and Word for reporting and documentation purposes
Ability to manage client expectations and set realistic goals with clients and internal service functions

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Paralegal/Legal Executive

Role Description:

eShopWorld is looking for an experienced Legal Executive to join our Legal team to provide legal assistance to the General Counsel in a range of commercial activities. The successful candidates will ideally have completed a Law degree and have previous commercial legal experience.

Key Responsibilities:

Assisting Legal Counsel on the production, verification and interpreting of a wide variety of commercial agreements
Reviewing, drafting and amending a range of commercial agreements (under supervision)
Providing support for implementing and/or amending existing agreements resulting from legislative changes (e.g. GDPR)
Contract drafting, analysis and execution of non-disclosure agreements, software licenses, consulting agreements, distribution agreements, including review of customer proposed terms and conditions
Supporting the preparation of project documentation and assisting with contract and legal document management processes
Maintaining contractual records and documentation
Assist and support on the group’s company secretarial requirements from time-to-time
Assisting in the development and implementation of policies, standard operating procedures and best practice across the business
Assisting in eShopWorld’s Legal Department knowledge management and precedents
Preparing briefing notes or updates on relevant legislation and case law, as well as industry-related developments, changes and trends
Conducting legal research as required

Desired Experience:

Have a minimum of 3 years’ commercial legal experience
Substantial hands-on experience of working with contracts, laws and regulations, liaising with senior management and working in challenging and fast-paced environments
A confident communicator
The ability to manage multiple priorities in a challenging and international environment is essential
Law or other degree (provided you can demonstrate an interest in entering the legal sector as a career)
Clear & effective communication skills in oral and written English
Ability to take instruction from senior team members
Strong research skills
Experience/familiarity with high growth start-ups/scale-ups

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Commercial Finance Business Partner

Role Description:

eShopWorld currently has a vacancy for a Commercial Finance Business Partner to join their Finance Team. You will provide financial and commercial analysis and insight to the senior leadership team and the wider business to support decision making, to achieve strategic objectives and drive profitable growth. As this is a newly created role, this opportunity will allow you to put your own stamp on it, add value and drive change across the business.

Key Responsibilities:

Analyse profitability of each retailer and provide reasons for variances against forecast and budget (market, competition, economic, trends, etc)
Key player in setting and understanding the strategy of the business and reflecting this in the forecast and budget processes with the FP&A team
Create ad-hoc business and pricing models to aid decision making
Identify and manage risks and opportunities across all areas of responsibility
Review new business opportunities with the finance and sales team, challenging the commercial assumptions and risk to ensure the returns are appropriate
Assist with identifying potential new retailers in each market
Business partner to the wider business (Logistics, Sales, CRM, HR, IT, Operations, Product, etc) to provide insight and analysis on cost, trends, and margin analysis
Create insightful and easy to navigate reporting for stakeholders to use
Lead monthly meetings with key stakeholders to ensure objectives are aligned and achieved
Review shipping margins by ensuring both buy and sell shipping rates are commercially sound and make recommendations on where to improve
Review overheads in detail to understand fluctuations, help reduce costs, and therefore maximise profit. This would also include the analysis of FTE, payroll, and people costs to understand and challenge resourcing requirements
Assist in driving a cost-conscious culture within finance and other departments

Desired Experience:

Professionally qualified with a minimum 5 years’ experience in a similar commercial role
Excellent financial and commercial acumen, able to understand and articulate complex financial information in a concise manner
Excellent presentation, communication and stakeholder management skills, including experience managing senior stakeholders
Ability to interpret, evaluate and construct complex contractual finance terms
Strong influencing skills and leadership ability, able to make clear and robust decisions
Demonstrates the credibility and gravitas to operate comfortably at executive level
Potential to manage in the future, so should possess the ability to lead and develop a high performing team
Strong Excel and system skills (including the ability to build complex models)
Have a passion for process improvement and help champion a culture of continuous improvement and innovation
Strong attention to detail, excellent organisational skills including time management and prioritisation
Results orientated

Optional Experience:

Good understanding of the eCommerce, retail or logistics industries
Experience of working across multiple currencies and countries
Experience in using Microsoft Dynamics

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Global Logistics Sourcing Specialist

Role Description:

Due to our continuing growth, we are looking for an experienced Global Logistics Sourcing Specialist to join our Global Operations Team. The Global Logistics Sourcing Specialist will be responsible for analysing supply chain, and assisting with management of our external global logistics services for eCommerce retailers. Ensure all cost and service benchmarks are current and maintained adequately. They will also own and maintains contracts and agreements within the logistics organisation.

Here in eShopWorld we have offices located in Ireland, Asia, Europe and the US. For this position, the role will be based at our HQ in Dublin, Ireland.

This position will report to the Manager of Global Sourcing and be part of the Global Operations team based in Dublin HQ.

Logistics Categories include:

eCommerce Transportation (most time will be spent in this procurement category): Parcel carriers, postal providers, regional carriers, forwarders, brokers, and airlines.
3PL Providers (occasional time spent procuring these services and could leverage other resources or expertise as needed): Hubs, return centres, warehouses, distribution/fulfilment centres, value added services (kitting, labelling, etc.)

Key Responsibilities:

Act as Retailer Owner and category lead for specified retailers or geographic locations and part of wider internal Retail team which includes client relationship management, information technology and logistics operations
Industry knowledge of logistics supply market, emerging players, cost and service trends, and other industry driving forces. E.g. postal organisations, integrators and freight forwarders
Identification and qualification of valid suppliers within the supply market
Conducting cost, service and capability benchmarking analysis within the logistics supply market
Conduct sourcing projects, including definition of requirements (in partnership with key stakeholders), RFQ development, supplier evaluation, cost comparison and recommendation around selection
Assist with implementation and maintenance of contracts, SLAs, pricing, and commercial and operational terms
Maintain database of contracts, pricing, and rate cards for each service provider. Support the preparation of client specific rate cards based on service levels and lanes (origin and destination considerations)
Assist with development and implementation of ongoing cost reduction strategies
Assist with designing complex eCommerce logistics solutions from an IT, operations and commercial perspective. Continually review and evaluate supply chain to ensure eSW receive most competitive offering

Desired Experience:

Bachelor’s degree in a Business/Supply Chain/Engineering or related degree
8 years' project management experience gained in a similar environment
Significant experience in Airfreight and final mile solutioning
Strong project management and cross functional team management skills
Strong influencing skill with the ability to collaborate with multiple stakeholders
Excellent operational organisation skills

Desirable:

Working knowledge of supply management and related systems
Strong analytical skills with a solution focused attitude
Experience of working in a fast-paced eCommerce business
Previous experience of Supply Chain Optimisation software

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

VP of Marketing (US)

Role Description:

We are looking for an experienced and highly motivated VP of Marketing for a B2B technology solutions company to work with our existing Marketing team to drive, implement and deliver on our US marketing strategy. You are a commercially driven marketing professional with the ability to operate in a fast-paced environment who is innovative and forward thinking. You will have excellent leadership skills and a track record of delivering in a global context. This role is responsible for building and executing go-to-market strategies, solutions and content marketing, branding and creative for all channels, sales team readiness, leading CRM tools, PR, events, social and all content within the US.

Drive the strategy and execution of a brand/marketing strategy and the processes and planning necessary to execute it
Partner and identify with sales, the marketing priorities that will advance business objectives, and ensure appropriate team resources are available to deliver against these goals
Work with US Executive team to strategize initiatives, propel brand position and attain financial metrics and profitability goals
Build a collaborative & comprehensive US marketing and communications strategy to drive the acquisition of new clients within the US market
Manage marketing budgets and provide cost benefit analysis for all US activity
Review effectiveness of each marketing campaign, including ROI and other relevant business metrics, and provide thoughts and recommendations for improvement
Foster and maintain relationships with partners, the market, existing and new client base
Create meaningful marketing materials that increase customer acquisition and retention
Remain up-to-date on current technologies and trends in our sector and how to incorporated into the existing marketing strategy
Provides global strategic insights and thought leadership based on industry, customer, shopper and marketplace trends to support marketing strategy
Ensure all webinars and trade show content convey messaging that is consistent with the company’s brand and solution positioning strategies. Representing eShopWorld as necessary
Ensure a consistent client experience across all marketing touch points

Desired Experience:

At least 5 years of experience in a similar marketing role, ideally within a B2B technology company, or B2B focus of an eCommerce or digital services industry
Relevant degree or professional qualification in Marketing or related discipline
Exceptional problem solving and analytical skills; ability to frame new, ambiguous and complex issues; ability to generate insight through rigorous analysis
Commercially astute with the ability to work off your own initiative and solve problems in a creative and innovative manner
Excellent communication skills, both written and verbal
Strong communication and presentation skills with the ability to serve as a brand ambassador
Customer-centric, ability to develop long term relationships with internal and external stakeholders
Able to manage distributed teams of internal and external stakeholders

Desired Skills:

Experience with Salesforce CRM an advantage

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Strategic Partnership & Innovation Professional

Role Description:

We are seeking a passionate and entrepreneurial Strategic Partnership & Innovation professional. You will be responsible for supporting eShopWorld's relationships with partners by leading strategic business objectives, ensuring partners gain business value from our partnership and expanding the relationship to ensure mutual benefit. You will be instrumental in driving innovation and influencing product strategy across the business.

Key Responsibilities:

Develop and lead a comprehensive and commercial approach to strategic partnership and innovation within eShopWorld
Identify partner decision makers who can influence roadmaps to have eShopWorld solutions included in their ecosystems and partner with the internal eShopWorld sales organisation to drive partnerships forward
Communicate regularly with partners as their point of contact, keeping them engaged, constantly thinking about eShopWorld, and integrating our services/solutions
Ability to articulate and sell the eShopWorld solution set to partner(s) and alliances
Initiate, maintain and grow strategic relationships including development of new partnerships that create value in our core markets for the purpose of advancing our mission
Lead negotiation and structuring of partnerships, working cross-functionally with other stakeholders
Strong ability to collaborate and partner with cross-functional business partners and vendors to execute strategy
Conduct industry research, investigating market trends and financially strategic opportunities to assess and evaluate product development and enhancement opportunities
Influence business and industry practices by driving innovative ideas, solutions and products through leadership and decisive action
Collaborate with technology and product teams working together to oversee proof of concepts and ensure projects are on track and resolving issues as they arise, connecting the dots between products and partners
Participate in industry events including: conventions, panels, forums. Explain and sell the product and its value in a number of different arenas – with the market, with prospective customers and partners
Must have the ability to handle a multitude of diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen

Desired Experience:

Proven track record in creating and managing large scale strategic partnerships in the technology and/eCommerce sectors
Significant experience in business development and building new strategic relationships including concept generation, proposal development, and contract negotiation
Evidence of excellent engagement experience with senior level executives in large corporations
Excellent communication skills; strategic gravitas, ability to express complex business and technology issues in a clear way
A college degree or equivalent in a related field; an MBA is a plus

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Graduate Programme 2019

Want to start your career with the fastest growing technology company in Ireland? At eShopWorld you can dive right in, imagining and developing technology and products for some of the world’s biggest retail brands from day one. Plus, you’ll get to work alongside some of the brightest tech minds in the world.

The best part is that you can do it all right here in Dublin for an Irish business that is revolutionising global online shopping and is set to become a $1bn company by 2020.

What we’re looking for:

We’re looking for creative people who think differently and have the next great idea to change the world of online shopping. Whether you are a business, technology or computing graduate, it doesn’t matter as long as you have a passion for eCommerce!

The ability to take on problems and solve them is something we really value at eShopWorld. That’s how we have become Deloitte’s fastest growing tech company in the country three years in a row – we are eCommerce experts and work hard to be the best at what we do.

Our CEO Tommy Kelly is an innovative entrepreneur and this spirit runs through our business. It resonates deeply with us as an organisation and is one of our core values. So if you’re ready to hit the ground running and share your ideas, we want you!

What we can offer you:

A unique, one-of-a-kind insight

Discover the world of international online shopping and get the opportunity to gain experience across multiple disciplines within a truly global organisation.

A dedicated mentorship programme

For the first 18 months of your career, we offer you the opportunity to learn from some of the best in the business.

Professional certification

Whether you want to become a Product Owner or C# Ninja, our dedicated Learning & Development department can offer you the training and support to help get you there.

Amazing benefits
- Pension
- Health insurance
- Tax saver tickets
- On-site canteen
- A slide at our Swords HQ

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

Role Description:

We are seeking a passionate and entrepreneurial Senior Sales Executive to promote our full suite of Global eCommerce Solutions and build strong client relationships with the very biggest brands in online retail. Focusing on direct sales in the US and Canada, you will be responsible for leading and driving business development opportunities, effectively onboarding new clients from initial opportunity screening, customer workshops and solution design, until opportunity gain and contract signature. The role also includes sales strategy development and supporting customer growth efforts.

Achieving all revenue targets and objectives in line with corporate goals
Managing the sales process for new prospects, from initial contact to closure
Maintain and develop existing and new customers through planned account support and relationship management
Manage regional partner relationships and work closely with our partners to support their sales of the eShopWorld product, throughout the entire sales cycle
Contribute to written proposals and RFP responses
Conduct market research to identify suitable prospects for targeting of direct sales activity
Develop a full understanding of the competition and construct effective sales strategies and value propositions
Develop and support necessary marketing initiatives to enable lead generation and prospect identification

Desired Experience:

At least 8 years of proven sales success with a minimum 5 years of experience selling eCommerce platform solutions and/or Software as a Service (SaaS) solutions
Demonstrated experience of successfully closing complex deals with an average size of $3M per annum or greater
Ability to build a network of useful relationships and effective alliances with both internal and external stakeholders
Detailed knowledge of the online retail sector within the US and Canada, with existing relationships at decision maker level within organizations
eCommerce process expertise, with a full understanding of the B2C sector, particularly regarding the customer experience and key challenges within cross border trade
Strong commercial acumen, with ability to present and negotiate contractual and commercial terms and conditions
Extensive experience in on going account management, with demonstrated results in continued account nurturing and upselling
Strong analytical, communication, and negotiation skills, with a high degree of persistence and resolve to achieve targets
Entrepreneurial mind-set
Ability to travel frequently

Goals/Measures:

Targeted Revenue and Profit growth on new business acquisition
Customer satisfaction and growth
Performance of specific initiatives vs. expected results

A bit about us:

Send a CV and cover letter to careers@eshopworld.com if you think you’re a good fit.

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