About Us

eShopWorld (US Direct eCommerce Ltd) is a privately owned Irish company headquartered in Dublin, Ireland, with offices around the globe including New York, Amsterdam, Singapore and London.

We are an eCommerce company that provides a technology platform to brands and retailers that wish to sell online into global markets. Our platform makes brands’ websites feel local to international shoppers, and makes it easier for them to complete their purchase, moving seamlessly through the buyer journey, from checkout to returns.

More than 240 highly skilled specialists work in our business, spanning the eCommerce value chain across areas such as Technology, Product, Operations, Finance and more. If you are passionate about making a difference in the eCommerce space, and are interested in joining us, please check out our Careers section for any open roles.

Vision and Mission

Since 2010, eShopWorld has envisioned a branded global eCommerce ecosystem, where consumers around the globe can shop directly with their favorite brands and enjoy a shopping experience that makes them feel right at home.

To make our vision a reality, our mission is to build the most powerful global eCommerce platform in the world. No matter where the shopper is located, if a brand is based in another country, the shopper’s experience can still feel local and familiar. From pricing to payments, shipping to returns, we use our technology to bring brands and shoppers closer together, making the world feel like a smaller place.

SELL GLOBAL FEEL LOCAL™

Company History & Awards

2010

  • eShopWorld is founded, with a vision to connect global brands with shoppers around the world

2011

  • Returns service is launched, with online portal

2012

  • First Checkout product, processing payments for Duty and Taxes

2013

  • Moved to new offices in Dublin
  • New York office is opened

2014

  • Full integration of Checkout product into retailer checkout flow

2015

  • Amsterdam and Hong Kong hubs are commissioned
  • Global eCommerce platform is launched, localizing the end-to-end eCommerce journey
  • Technology platform is migrated to the cloud
  • Ranked #1 Deloitte Technology Fast 50

2016

  • Moved to new headquarters in Swords, Dublin
  • Singapore hub is commissioned
  • Vertical Market Specialist of the Year – Technology Excellence Awards
  • Technology Company of the Year – eir Elevation Awards Outstanding Achievement in International Growth – Irish Software Awards
  • Medium Sized Exporter of the Year – Export Industry Awards
  • Technology Exporter of the Year – Export Industry Awards

2017

  • Announcement to add 250 new jobs over the next 3 years
  • Singapore office is opened
  • Self Service Shipping Portal is launched
  • Technology Exporter of the Year – Export Industry Awards
  • Company of the Year – Software Industry Awards
  • Ranked #1 Deloitte Technology Fast 50

2018

  • London office is opened
  • Checkout 2.0 is launched

Management Team

Tommy Kelly

CEO

Stephen O’Riordan

Chief Operating Officer

David Power

Chief Solutions Officer

Cynthia Hollen

President, U.S.A

Brian O’Shaughnessy

Chief Financial Officer

Colm O’Donaill

Chief Technology Officer

Martin Tully

Head of Client Management

Sharon Scally

Head of HR

Ahmed Naiem

Chief Commercial Officer

Allison Coughlan

Head of Compliance

Claude Tonna-Barthet

Chief Projects Officer

Jason McCourt

Head of Operations

Ali Abu Muheisen

General Manager - Asia

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