The world's most powerful global eCommerce solutions

We give brands control over their own success by providing the tools, features, services + expertise to optimize the end to end customer journey.

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Our Principles

These pillars guide us on our mission to connect the world with their favourite brands.


Powerful: Easy to use, with high reward


Scalable: Limitless capacity for growth


Reliable: Robust, well designed & well tested


Flexible: Fully configurable to your needs


Revolutionary: Ahead of the competition, always innovating


Agile: Problems solved, opportunities unlocked

Innovative technology, deep expertise, global infrastructure

Customer acquisition

Go to market planning
SEO, keyword, international SEO tagging and site map set-up
Ad account, and ad set-up for launch
Analytics, reporting, KPI, dashboards, audit and set-up
Optimization for each individual market

Go to market planning
SEO, keyword, international SEO tagging and site map set-up
Ad account, and ad set-up for launch
Analytics, reporting, KPI, dashboards, audit and set-up
Optimization for each individual market

Pricing platform

Self-service portal to manage pricing
Multiple pricing models, customized for each market
Ability to embed cost of promotions in product prices
Campaign based pricing
Market specific uplift models
Line item and order level promotions and discounts

Self-service portal to manage pricing
Multiple pricing models, customized for each market
Ability to embed cost of promotions in product prices
Campaign based pricing
Market specific uplift models
Line item and order level promotions and discounts

Mobile led, fully responsive checkout

Retailer branded checkout and payments
Express checkout payment methods
Localised delivery address format
Address auto-complete
Streamlined privacy and cookie acceptance

Retailer branded checkout and payments
Express checkout payment methods
Localised delivery address format
Address auto-complete
Streamlined privacy and cookie acceptance

Payments platform

40+ payment methods
Deep coverage in all key markets
Multiple PSPs, with intelligent routing
Local, in-country acquiring
Dynamic routing through acquiring bank matrix
Advanced fraud screening powered by machine-learning

40+ payment methods
Deep coverage in all key markets
Multiple PSPs, with intelligent routing
Local, in-country acquiring
Dynamic routing through acquiring bank matrix
Advanced fraud screening powered by machine-learning

Shipping

Hub or hubless models
Multi-carrier shipping platform (25+ carriers)
Global inventory utilization
Omnichannel enabled, including ship to/from store
PUDO (Pick Up, Drop Off)
Bespoke BRANDED tracking portal
Full performance management with dedicated Account Manager

Hub or hubless models
Multi-carrier shipping platform (25+ carriers)
Global inventory utilization
Omnichannel enabled, including ship to/from store
PUDO (Pick Up, Drop Off)
Bespoke BRANDED tracking portal
Full performance management with dedicated Account Manager

Returns

40+ local returns centers
Full inspection, validation and destruction services
Bespoke BRANDED returns portal
Instant shopper refunds
Full visibility of returns inventory pipeline
Duty Drawback

40+ local returns centers
Full inspection, validation and destruction services
Bespoke BRANDED returns portal
Instant shopper refunds
Full visibility of returns inventory pipeline
Duty Drawback

Trade compliance

Catalog coding and management
Trade compliance management (customs)
Customs/Duties settlement and risk management
Optimized customs declaration, leveraging free shipping
Reverse customs calculation

Catalog coding and management
Trade compliance management (customs)
Customs/Duties settlement and risk management
Optimized customs declaration, leveraging free shipping
Reverse customs calculation

Customer service

Level 1 & 2 customer contact
Multi-lingual
Self-service customer service portal
Full visibility of order lifetime
Full line-item detail, including duties and taxes

Level 1 & 2 customer contact
Multi-lingual
Self-service customer service portal
Full visibility of order lifetime
Full line-item detail, including duties and taxes

Performance management

Suite of advanced monitoring and analytics tools
Dedicated account manager
Strategic account, roadmap and growth planning
Continuous innovation and change management
Service delivery performance
Monthly business review

Suite of advanced monitoring and analytics tools
Dedicated account manager
Strategic account, roadmap and growth planning
Continuous innovation and change management
Service delivery performance
Monthly business review

Integrate with more tools than ever


Plugins: Connect flawlessly using our suite of eCommerce plugins


APIs: Connect through our powerful interface with detailed step-by-step documentation


Java Script: Connect hassle-free using JavaScript

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