The world's most powerful global eCommerce solutions

The world's most powerful global eCommerce solutions

We give brands control over their own success by providing the tools, features, services + expertise to optimize the end to end customer journey.

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Our Principles

These pillars guide us on our mission to connect the world with their favourite brands.

powerful
Powerful
Easy to use, with high reward
scalable
Scalable
Limitless capacity for growth
reliable
Reliable
Robust, well designed & well tested
flexible
Flexible
Fully configurable to your needs
revolutionary
Revolutionary
Ahead of the competition, always innovating
agile
Agile
Problems solved, opportunities unlocked

Innovative technology, deep expertise, global infrastructure

Customer acquisition

  • Go to market planning
  • SEO, keyword, international SEO tagging and site map set-up
  • Ad account, and ad set-up for launch
  • Analytics, reporting, KPI, dashboards, audit and set-up
  • Optimization for each individual market
Customer Acquisition
  • Go to market planning
  • SEO, keyword, international SEO tagging and site map set-up
  • Ad account, and ad set-up for launch
  • Analytics, reporting, KPI, dashboards, audit and set-up
  • Optimization for each individual market

Pricing platform

  • Self-service portal to manage pricing
  • Multiple pricing models, customized for each market
  • Ability to embed cost of promotions in product prices
  • Campaign based pricing
  • Market specific uplift models
  • Line item and order level promotions and discounts
  • Self-service portal to manage pricing
  • Multiple pricing models, customized for each market
  • Ability to embed cost of promotions in product prices
  • Campaign based pricing
  • Market specific uplift models
  • Line item and order level promotions and discounts

Mobile led, fully responsive checkout

  • Retailer branded checkout and payments
  • Express checkout payment methods
  • Localised delivery address format
  • Address auto-complete
  • Streamlined privacy and cookie acceptance
  • Retailer branded checkout and payments
  • Express checkout payment methods
  • Localised delivery address format
  • Address auto-complete
  • Streamlined privacy and cookie acceptance

Payments platform

  • 40+ payment methods
  • Deep coverage in all key markets
  • Multiple PSPs, with intelligent routing
  • Local, in-country acquiring
  • Dynamic routing through acquiring bank matrix
  • Advanced fraud screening powered by machine-learning
  • 40+ payment methods
  • Deep coverage in all key markets
  • Multiple PSPs, with intelligent routing
  • Local, in-country acquiring
  • Dynamic routing through acquiring bank matrix
  • Advanced fraud screening powered by machine-learning

Shipping

  • Hub or hubless models
  • Multi-carrier shipping platform (25+ carriers)
  • Global inventory utilization
  • Omnichannel enabled, including ship to/from store
  • PUDO (Pick Up, Drop Off)
  • Bespoke BRANDED tracking portal
  • Full performance management with dedicated Account Manager
Shipping
  • Hub or hubless models
  • Multi-carrier shipping platform (25+ carriers)
  • Global inventory utilization
  • Omnichannel enabled, including ship to/from store
  • PUDO (Pick Up, Drop Off)
  • Bespoke BRANDED tracking portal
  • Full performance management with dedicated Account Manager

Returns

  • 40+ local returns centers
  • Full inspection, validation and destruction services
  • Bespoke BRANDED returns portal
  • Instant shopper refunds
  • Full visibility of returns inventory pipeline
  • Duty Drawback
  • 40+ local returns centers
  • Full inspection, validation and destruction services
  • Bespoke BRANDED returns portal
  • Instant shopper refunds
  • Full visibility of returns inventory pipeline
  • Duty Drawback

Trade compliance

  • Catalog coding and management
  • Trade compliance management (customs)
  • Customs/Duties settlement and risk management
  • Optimized customs declaration, leveraging free shipping
  • Reverse customs calculation
  • Catalog coding and management
  • Trade compliance management (customs)
  • Customs/Duties settlement and risk management
  • Optimized customs declaration, leveraging free shipping
  • Reverse customs calculation

Customer service

  • Level 1 & 2 customer contact
  • Multi-lingual
  • Self-service customer service portal
  • Full visibility of order lifetime
  • Full line-item detail, including duties and taxes
  • Level 1 & 2 customer contact
  • Multi-lingual
  • Self-service customer service portal
  • Full visibility of order lifetime
  • Full line-item detail, including duties and taxes

Performance management

  • Suite of advanced monitoring and analytics tools
  • Dedicated account manager
  • Strategic account, roadmap and growth planning
  • Continuous innovation and change management
  • Service delivery performance
  • Monthly business review
Performance Management Performance Management Performance Management
  • Suite of advanced monitoring and analytics tools
  • Dedicated account manager
  • Strategic account, roadmap and growth planning
  • Continuous innovation and change management
  • Service delivery performance
  • Monthly business review

Integrate with more tools than ever

Plugins
Plugins

Connect flawlessly using our suite of eCommerce plugins

APIs
APIs

Connect through our powerful interface with detailed step-by-step documentation

Java Script
Java Script

Connect hassle-free using JavaScript

Are you ready to plugin to eShopWorld?

Talk to an expert
Talk to an expert
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